Where we ship

We plan to ship to all 50 US states, including Alaska and Hawaii. International destinations and US territories are not included at launch. Availability for PO boxes and military addresses will depend on the shipping service offered; contact us before ordering if your address needs a particular service.

Shipping cost

Customers pay shipping. Available delivery options, shipping charges, and applicable taxes will be shown before payment. Charges may depend on the destination, package size, weight, and quantity. A demo showing $0 shipping is a simulation, not a free-shipping offer.

Carrier transit estimates are separate from the time we need to prepare and print your order. A faster delivery service does not automatically mean faster production.

Processing and delays

For paid orders, the dispatch estimate stated when you order applies. If we accept an order without stating a shipping time, we will ship within 30 days of receiving the completed order or contact you about a delay and refund options.

If we cannot meet the promised shipping time, we will notify you, explain the delay, and offer the choice to agree to a revised shipping time or cancel for a prompt refund. We will obtain any consent required by law. These protections also apply to custom orders.

Addresses and delivery

Check your address before paying. If you spot a mistake, email slapmefilthy@gmail.com with your order number as soon as possible. We can attempt a correction before dispatch, but cannot guarantee a change after the package is with the carrier.

Tracking is available only when included with the selected shipping service. A paid confirmation means payment was received; it does not mean the order has shipped. If an order is returned because of an incorrect address you supplied, we will discuss any new postage with you before resending it.

Missing, damaged, or incorrect delivery

Email slapmefilthy@gmail.com with your order number and a description of the problem. For damage or an incorrect item, include a photo if possible. If a carrier shows “delivered” but you cannot find the package, check your mailbox and other delivery locations and contact us for help.

We will investigate and work with you on the appropriate replacement or refund. You do not lose your applicable consumer rights because a carrier handled the shipment. See our returns and refunds policy.