Unused standard stickers and magnets

You may request a return within 30 days after delivery for a standard catalog product in its original, unused condition. Stickers must be unpeeled and magnets unapplied. This includes Sticker of the Week products.

Email slapmefilthy@gmail.com with your order number and the items you want to return. We will send return instructions and the return address. Please contact us before mailing anything.

For a change-of-mind return, you pay return postage. We refund the price paid for the returned items and their applicable tax; original shipping is not refunded unless required by law. There is no restocking fee. We will initiate the refund within 7 business days after receiving and checking the returned items, or sooner when legally required.

Custom photo orders

Custom designs are made from the image and crop you approve. Once production has begun, we do not accept change-of-mind returns or cancellations for custom items. Please review the image, spelling, crop, format, and quantity carefully.

This does not exclude help with a manufacturing defect, an incorrect item, damage, or a print that does not match the approved design. A small difference between screen color and printed color can occur, but a substantial mismatch should be reported.

Damaged, defective, or incorrect items

Please contact us as soon as possible, ideally within 30 days of delivery, with your order number and a photo of the issue if possible. We will review it and offer an appropriate replacement or refund for a confirmed problem. If a return is needed because of our error or a defect, we cover the required return postage.

That reporting request does not shorten any warranty or other rights the law gives you. You can report a defect even if you already tried the product.

Cancellations and missing orders

Contact us immediately if you need to change or cancel an order. We can cancel an unshipped standard order or a custom order before production starts. Once it is too late to cancel, the return rules above apply.

If we cancel because we cannot supply an item, we refund the affected amount, including associated tax and shipping as applicable. Delayed or missing deliveries are covered in our shipping policy; custom-order restrictions do not remove delay-cancellation rights.

How refunds arrive

Refunds go to the original payment method. We will let you know when we initiate one; the time it takes to appear depends on the payment provider or bank. Test orders involve no money and have no cash refund value.

Nothing in this policy limits mandatory consumer rights. For help, email slapmefilthy@gmail.com.